Shipping policy

SHIPPING OF GOODS

The purchased item, along with the related invoice and/or commercial document, is delivered via courier to the address specified by the Customer at the time of the online order. Any specific needs must be communicated by the customer to DST Group Srl.

Standard delivery with express courier allows receiving the goods at the address indicated during the order within 48-72 hours (an additional 24 hours is required for delivery to islands) from when the goods are delivered to the courier.

The indicated delivery times are approximate and subject to change.

Please note that couriers perform transportation and delivery of products only on business days.

DST Group Srl cannot be held responsible for the consequences of any delay in delivery or for the loss or damage of the order by the courier.

In the event that the order is not delivered within the expected time, DST Group Srl can, at the customer's request, investigate the reasons for such a delay. During this period (approximately 15 days), it will not be possible to proceed with a refund or a new shipment of the order.

DST Group Srl disclaims any responsibility for external damage to the packaging reported after the acceptance of the goods.